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Image relating to Consistently going the extra mile  for patients sees Rachel Linden  win Delivering Care Award

University Hospitals Coventry and Warwickshire NHS Trust

28 Nov 2024

Consistently going the extra mile for patients sees Rachel Linden win Delivering Care Award

Constantly going the extra mile for patients and being the driving force behind Ward 31’s Silver Ward Accreditation has seen Clinical Sister Rachel Linden crowned the winner of the Delivering Care Award.

Our Delivering Care Award celebrates those colleagues who go to extraordinary lengths to deliver excellence in care.

Rachel’s nomination read:

“Rachel has been a exceptional nurse since joining UHCW. Throughout her many years she has shown compassion with both patients, relatives and staff, and has nurtured many students that have gone onto become brilliant qualified nurses.

She has often gone that extra mile for patients, one example being collecting an iPad from a patient receiving end-of-life care so they could look at some old photos.

Rachel was the driving force behind Ward 31 receiving silver in the Ward Accreditation Scheme, spending many hours motivating staff to reach this fabulous goal.

Rachel constantly encourages all staff to learn and improve their patient journey through Ward 31. She has a special interest in Tissue Viability, she attends study days, conferences and always brings her knowledge back to the ward to empower staff and educate them, enabling patients to receive the best possible care.”

Rachel said:

“Thank you to my colleagues who have nominated me. Really, this award is for Ward 31 because I work with some incredible people and I couldn’t do what I do without them. So, thank you!”

Huge congratulations to the other shortlisted nominees, Children’s Nurse Emily Lee and Healthcare Support Worker Sandra Dorr.

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