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Improving access to health & care services and increasing trust & confidence

We know that one of the biggest priorities for communities across Coventry and Warwickshire is ensuring timely access to high quality health services. We also know that trust and confidence in health services is variable across groups and communities and from service to service. Therefore, one of our priorities is to improve access to and trust in health and care services.

There are many challenges facing the NHS, including a growing and ageing population that has more complex needs, a large elective waiting list and continuing financial pressures. These challenges make it extremely important that we work collaboratively across system partners to find new, better ways to work together.

There are four key areas which we need to focus on in order to improve access and trust. They are:

The case studies below are examples of how we are delivering on both the overall strategic priority and the individual areas of focus. Please click on a case study to find out more.

Thumbnail image for COMMUNITY RECOVERY SERVICE - ENHANCING POST-HOSPITAL CARE

COMMUNITY RECOVERY SERVICE - ENHANCING POST-HOSPITAL CARE

Helping patients to return home confidently post-hospital stay by by better supporting their recovery journey.
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Thumbnail image for ESTABLISHING THE UROLOGY AREA NETWORK FOR PROSTATE CANCER CARE

ESTABLISHING THE UROLOGY AREA NETWORK FOR PROSTATE CANCER CARE

Developing a cohesive network approach to enhance prostate cancer care in Coventry and Warwickshire.
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Thumbnail image for NHS TARGETED LUNG HEALTH CHECKS - COVENTRY AND RUGBY ROLLOUT

NHS TARGETED LUNG HEALTH CHECKS - COVENTRY AND RUGBY ROLLOUT

Performing targeted lung health checks within the community to improve the early detection of lung cancer.
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Thumbnail image for PHARMACY FIRST SERVICE PROVIDING VITAL SUPPORT TO COVENTRY URGENT TREATMENT CENTRE

PHARMACY FIRST SERVICE PROVIDING VITAL SUPPORT TO COVENTRY URGENT TREATMENT CENTRE

The service enables community pharmacists to supply prescription-only medicines to treat 7 common health conditions.
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Thumbnail image for WORKING TO REDUCE CARDIOLOGY WAITING LISTS

WORKING TO REDUCE CARDIOLOGY WAITING LISTS

Collaborating to reduce delays in cardiology patient pathways, by auditing and streamlining the process.
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Thumbnail image for COMMUNITY RESEARCH CHAMPIONS

COMMUNITY RESEARCH CHAMPIONS

Volunteers have been recruited as Community Research Champions to support with local engagement within their communities.
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Thumbnail image for IMPLEMENTING DOCOBO TELEHEALTH TO SUPPORT RESIDENTS AND STAFF IN CARE HOMES

IMPLEMENTING DOCOBO TELEHEALTH TO SUPPORT RESIDENTS AND STAFF IN CARE HOMES

Supporting improved healthcare provisions for people living in care homes, with the introduction of telehealth technology.
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Thumbnail image for POPULATION HEALTH MANAGEMENT COMMUNITY ENGAGEMENT

POPULATION HEALTH MANAGEMENT COMMUNITY ENGAGEMENT

Speaking to communities in Warwickshire North, to better understand their experience of accessing healthcare services.
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Thumbnail image for REDUCING GYNAECOLOGICAL WAITING TIMES USING THE PRIMARY CARE GYNAECOLOGY SERVICE

REDUCING GYNAECOLOGICAL WAITING TIMES USING THE PRIMARY CARE GYNAECOLOGY SERVICE

Developing a Primary Care Gynaecological Service (PCGS) to shift gynaecological services from acute hospitals to community settings.
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Thumbnail image for THE BACK TO HEALTH VOLUNTEERING MODEL

THE BACK TO HEALTH VOLUNTEERING MODEL

The Back to Health volunteering model uses volunteering as a catalyst for closer integration of health and care systems.
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Thumbnail image for USING NEW TECHNOLOGY TO SUPPORT PATIENTS WITH COVID-19 TO REMAIN SAFE AT HOME

USING NEW TECHNOLOGY TO SUPPORT PATIENTS WITH COVID-19 TO REMAIN SAFE AT HOME

To help support patients to remain in their own homes safely wherever possible, the Partnership set up The ‘Covid Oximetry at Home Service’.
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Thumbnail image for ACCELERATING CARE FOR PATIENTS WITH A COMMUNITY DIAGNOSTIC CENTRE

ACCELERATING CARE FOR PATIENTS WITH A COMMUNITY DIAGNOSTIC CENTRE

The new centre forms part of the NHS England’s core delivery plan for tackling delays in elective care disrupted by the Covid-19 pandemic.
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