Improving access to health & care services and increasing trust & confidence
We know that one of the biggest priorities for communities across Coventry and Warwickshire is ensuring timely access to high quality health services. We also know that trust and confidence in health services is variable across groups and communities and from service to service. Therefore, one of our priorities is to improve access to and trust in health and care services.
There are many challenges facing the NHS, including a growing and ageing population that has more complex needs, a large elective waiting list and continuing financial pressures. These challenges make it extremely important that we work collaboratively across system partners to find new, better ways to work together.
There are four key areas which we need to focus on in order to improve access and trust. They are:
The case studies below are examples of how we are delivering on both the overall strategic priority and the individual areas of focus. Please click on a case study to find out more.
COMMUNITY DIAGNOSTICS CENTRES: RESEARCH INTO ACCESS BARRIERS
Three Community Diagnostics Centres (CDCs) are being established across Coventry & Warwickshire to support the reduction of elective waiting times.
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NEW FIT TEST & REFERRAL SYSTEM REDUCES DELAYS FOR CANCER PATIENTS
Development of a new patient pathway featuring the FIT test and an automated referral process has improved the timeliness and accuracies of referral for lower GI cancer patients.
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COMMUNITY RECOVERY SERVICE - ENHANCING POST-HOSPITAL CARE
Helping patients to return home confidently post-hospital stay by by better supporting their recovery journey.
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ESTABLISHING THE UROLOGY AREA NETWORK FOR PROSTATE CANCER CARE
Developing a cohesive network approach to enhance prostate cancer care in Coventry and Warwickshire.
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NHS TARGETED LUNG HEALTH CHECKS - COVENTRY AND RUGBY ROLLOUT
Performing targeted lung health checks within the community to improve the early detection of lung cancer.
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PHARMACY FIRST SERVICE PROVIDING VITAL SUPPORT TO COVENTRY URGENT TREATMENT CENTRE
The service enables community pharmacists to supply prescription-only medicines to treat 7 common health conditions.
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WORKING TO REDUCE CARDIOLOGY WAITING LISTS
Collaborating to reduce delays in cardiology patient pathways, by auditing and streamlining the process.
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COMMUNITY RESEARCH CHAMPIONS
Volunteers have been recruited as Community Research Champions to support with local engagement within their communities.
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POPULATION HEALTH MANAGEMENT COMMUNITY ENGAGEMENT
Speaking to communities in Warwickshire North, to better understand their experience of accessing healthcare services.
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REDUCING GYNAECOLOGICAL WAITING TIMES USING THE PRIMARY CARE GYNAECOLOGY SERVICE
Developing a Primary Care Gynaecological Service (PCGS) to shift gynaecological services from acute hospitals to community settings.
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THE BACK TO HEALTH VOLUNTEERING MODEL
The Back to Health volunteering model uses volunteering as a catalyst for closer integration of health and care systems.
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USING NEW TECHNOLOGY TO SUPPORT PATIENTS WITH COVID-19 TO REMAIN SAFE AT HOME
To help support patients to remain in their own homes safely wherever possible, the Partnership set up The ‘Covid Oximetry at Home Service’.
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