‘CHOOSE THE RIGHT SERVICE TO BE TREATED QUICKER AND REDUCE THE PRESSURE ON LOCAL HEALTH SYSTEM' URGES NHS IN COVENTRY & WARWICKSHIRE
19 January 2024
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The NHS in Coventry and Warwickshire is urging people to think about which service is right for their health needs this winter so they can be treated quicker and help reduce the pressure on local health services.
Starting the new year with an amber cold weather health alert is a reminder that winter brings with it an increase in health risks for us all, but particularly for the elderly and people with long term health conditions.
The combination of cold temperatures outdoors and indoor central heating alone can lead to problems such as seasonal asthma, more bouts of cold and flu, and flare ups of skin conditions – which leads to an increase in demand for NHS services at a time they are already facing growing pressures.
As a result, people are being asked to consider which NHS service is right for them before seeking treatment.
Choosing the right service first time will not only allow people to be seen and treated quicker, but it will also reduce demand for services – freeing up vital resources for those most in need.
People are being asked to use NHS111 in the first instance for non-life-threatening conditions. NHS 111, either online or over the phone, will assess you and signpost you to the most appropriate service, including a GP, Urgent Treatment Centre, a pharmacist, mental health services or urgent dental support – helping you get the treatment you need straight away.
Pharmacists are also able to offer treatment for minor health conditions such as coughs, colds, sore throats, tummy trouble and aches and pains. Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines. Many pharmacies have late night opening hours and some of open 7 days a week – you can find your nearest pharmacy and check their opening times here.
For urgent medical attention but when it is not life-threatening, Urgent Treatment Centres (UTCs) can diagnose and deal with many of the common problems people go to A&E for. Broken bones, sprains and strains, stomach pain, skin infections and rashes can all be treated at a UTC. You can attend your nearest UTC without an appointment, or book to be seen via NHS111 or through a GP referral. To find your nearest UTC, please click here.
However, in genuine life-threatening emergencies people should still dial 999 or go to their local emergency department. You can find out more information on what you should use 999 or your local emergency department for here.
Dr Angela Brady, Chief Medical Officer at NHS Coventry and Warwickshire Integrated Care Board (ICB), said:
"This winter, the NHS is facing escalating demand due to cold weather and seasonal illnesses.
“The NHS is here for you when you need us, and we can best serve you when you are able to choose the most appropriate NHS service for finding treatment. We are urging you to think NHS111 as your first port of call because NHS111 can signpost you to the appropriate local service. We can even book you an appointment if you need one.
“By assisting you in choosing the right service, we can help get you seen and receive treatment quicker. In addition, you will also be playing your part in reducing the pressure on the local health system - if we work together, we can make the most of our services as a community across Coventry and Warwickshire.
“Please help us to help you consider your healthcare options carefully this winter.”
A variety of pages have been published on the Coventry and Warwickshire Integrated Care System website to help people understand the services that are available locally, you can find out more about each by clicking on the links below: