Shared Learning & collaboration
Shared learning and collaboration should be habitual and natural within the system to ensure the best possible outcomes and care for our citizens.
Within our system we have a strong nature of sharing learning and collaborating across professions, organisations, place, and even neighbouring ICSs.
In line with various other elements of the framework we aim to build on the good that is in place and continually improve this synergetic way of working.
Coventry and Warwickshire Local Authorities are part of a West Midlands wide 3 year evaluation of strength-based practice with the University of Birmingham. This evaluation supported by the Adults Principal Social Worker (PSW) Network will seek to learn from the different models and approaches taken by local authorities to embed strengths-based practice. This will support local authorities to better understand how they can approach such transformation and increase the likelihood of sustainable implementation within their local context. This full evaluation is being undertaken been 2020 and 2023.
COVID-19 brought challenges to all, not least of all the health and social care providers across the country. All care providers had to manage challenges most had never experienced before. Care providers across the city demonstrated amazing resilience and commitment to the people they support during the pandemic. Staff had to make significant changes within their day-to-day practices at work as well as in their personal life. The Joint Coventry City Council and Coventry and Warwickshire Clinical Commissioning Group (CRCCG) Quality Assurance Team, adapted their working practices in line with government guidance and provided an extensive range of support to providers across the city in response to changing government guidance on how to manage COVID-19, from Personal Protective Equipment (PPE), self isolation and care home admissions. The CRCCG use a range of quality improvement campaigns, which are central to contract and quality assurance activities for the people of Coventry. The quality improvement campaigns look to ensure good care outcomes for commissioned services. Unfortunately, due to the COVID-19 pandemic all campaigns were put on hold and these will be recommenced as soon as possible. These programmes have included React to Red a joint health and social care awareness and educational campaign and accreditation scheme that was launched in 2014 across the care market in Coventry. The campaign is designed to increase education to help prevent avoidable pressure ulcers. Falls are one of the top three reasons for hospital admissions for people over 65 and can result in some severe injuries or disabilities. These can be frightening, affecting a person’s confidence in their mobility. The React to Falls campaign was launched in January 2020. The campaign includes free training, tools and educational materials and local care providers will be able to gain accreditation.
Local Maternity and Neonatal Service (LMNS)
The Coventry and Warwickshire LMNS Board has been established to provide oversight to the quality and safety of maternity and neonatal services, and oversee the delivery of transformation and continuous improvement to make maternity and neonatal care safer, more personalised and clearly designed. The Board takes a system-wide approach to service improvement and transformation (as reflected in a LMNS plan) involving service users and local communities, as well as relevant senior clinicians, commissioners, operational managers and primary care. This will involve shared clinical and operational governance, the co-production of care pathways, a clinically and financially sustainable model of care for maternity and neonatal services, as well as policies, procedures, guidelines and protocols, across the LMNS.
Mortality Oversight Group (MOG)
The Coventry and Warwickshire MOG is a system-wide oversight group which brings together partners from across the health and social care economy to monitor mortality trends, evaluate learning, look at best practice thus informing commissioners regarding improvements in patient care in order to prevent avoidable deaths and reduce premature mortality. Learning from mortality is used to drive service improvement and offer assurance to our patients, stakeholders and Boards that the causes and contributory factors of patient deaths are jointly considered and appropriately responded to in an open and transparent manner. The MOG’s county-wide approach to learning from death has been established with the aim of ensuring a standardised high quality, consistent reviews, and enable a robust process for escalation, dissemination and implementation of learning.