The Care Record Guarantee
In the National Health Service in England, we aim to provide you with the highest quality of healthcare. To do this, we must keep records about you, your health and the care we have provided to you or plan to provide to you. NHS care records may be electronic, on paper or a mixture of both, and organisations use a combination of working practices and technology to keep to this guarantee.
This guarantee is our commitment that we will use records about you in ways that respect your rights and promote your health and wellbeing.
Fair processing notice
Coventry and Warwickshire Integrated Care Board is responsible for securing, planning, designing and paying for your NHS services, including planned and emergency hospital care, mental health services, rehabilitation and community services. We need to use information about you to enable us to do this effectively, efficiently and safely.
We also have a Fair Processing Notice, which explains how we hold and use your information.