Find your local services
Across Coventry and Warwickshire there are many different ways of accessing health care. Use the tool below to find local services to you or explore some of our services using the links below.
- Find your nearest GP practice by postcode by using the search tool, or by calling 0300 200 0017
- If you need to decide between practices, contact them and ask for a copy of their practice booklet or visit the GP section of NHS Choices for information.
- Visit the practice of your choice, if they are accepting new patients, with your medical card to complete a registration form. It is helpful if you have your NHS number when you register at the surgery. Please use the following link for more information on how to find your NHS number.
- Once the practice has agreed to register you as a patient, you will be offered an appointment for a new patient medical assessment with either the GP or nurse.
For general health advice call NHS 111 or visit the website at www.nhs.uk/111
If you need to see a doctor or nurse urgently and you GP surgery is closed, ring the 111 service. Regardless of the time of day, if you are not sure about what health service to access call 111 who will be able to help and advise you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.
If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
NHS 111 is not designed for the request of repeat prescriptions, test results or for making appointments. Please contact your GP surgery during opening hours to arrange these. Remember to arrange repeat prescriptions with your GP in good time.
Urgent Care is when you need immediate medical attention, but it’s not a 999 emergency. You can access urgent care services most easily by calling NHS 111. If they think you need to be seen in person they will be able to advise you of your most local options and sometimes even book an appointment for you.
You can also visit one of our local Urgent Treatment Centres, which give you fast access to health advice and treatment from experienced health professionals on a range of minor illnesses and injuries, including:
- minor cuts and wound care
- muscle and joint injuries, strains and sprains
- skin complaints
- emergency contraception and contraceptive advice
- bites and stings
- stomach ache
A&E is open 24 hours a day, seven days a week for immediate hospital attention due to a serious illness or injury. The rule is simple: Call 999 for an ambulance or take someone straight to A&E if it is an emergency or life-threatening situation.
An emergency includes things like:
- suspected heart attack or stroke
- suspected meningitis
- breathing difficulties
- chest pain
- heavy or uncontrolled bleeding
- suspected drug overdose
- sudden and severe headaches
- severe head injuries
- serious injuries such as impalement or stab wounds
- severe bone breaks, fractures or burns.
Every parent or carer wants to know what to do when a child is ill, as it is natural that you will worry.
To help, NHS Coventry and Warwickshire ICB has put together a handbook to assist you to know how to care for your child at home, when to call a GP and when to contact emergency services. Most of the problems you will come up against are simply an everyday part of growing up, often helped with a chat with your midwife, health visitor or pharmacist.
Almost all babies, toddlers and children will get the most common childhood illnesses like chickenpox, colds, sore throats and ear infections. While these are not very nice at the time they are easy to treat by your GP or at home with the support from a GP or health visitor rather than an unnecessary trip to A&E.
This handbook helps point you in the right direction and explains what you can do at home to help, or where you need to go to get assistance and advice. It has been put together with help from healthcare professionals. If you are worried you must get further advice. Trust your instincts, you know your child better than anybody else.
This handbook also contains general welfare information which will help you keep you and your child safe and healthy.