Freedom of Information

The Freedom of Information (FOI Act) recognises that as a member of the public you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.

In order to comply with the Freedom of Information Act, public sector organisations such as ours must routinely publish information whenever possible. The rights of access to information are subject to some exemptions which the ICB must consider before deciding what information can be released.  If you make a request and we are unable to release some or all of the information, we will explain this to you.

Accessing our information

As an open and transparent organisation, we are committed to routinely publishing as much information as possible and most of the information we make routinely available can be accessed via our publication scheme or website.  There may be other information which is not listed in our publication scheme or on our website that you would like to obtain, if so, you can make a request for any information held by the ICB which is not already included in the publication scheme.  If you would like to make a request, it must be made in writing to the ICB either by letter or e-mail.

How we will respond

We are required under the Act to deal with requests within 20 working days and will make every effort to provide you with a copy of the information requested.  It may be necessary to ask you a few questions to make sure that we provide you with what you want and there may be some documentation which we are not allowed to release, for example:

• Commercially sensitive information
• Information the ICBs received in confidence
• Any information held in Court records

Before you submit a FOI request

Search for the information you are looking for on this site using the search icon at the top of this page. To keep FOI requests to a minimum, we automatically publish a wide range of information – such as minutes of meetings, board papers and policies, financial transactions.

What information must be included to make a valid request? 

A Freedom of Information request must:

• be in writing - this could be a letter or an email. 
• include your real name.
• include an address for correspondence - this could be an email or postal address.
• describe the information that is requested, ideally in as much detail as possible. 

Submitting your FOI request

NHS Coventry and Warwickshire ICB use Corestream to coordinate Freedom of Information (FOI) requests.

Please submit your FOI request directly to the ICB via the following link: Freedom of Information Request (FOI) Form

Alternatively, you can contact the ICB in the following ways:

• Email: cwicb.hwicb_foi@nhs.net  
• Address: Freedom of Information Team, Shire Hall, Warwick, CV34 4RL

We will respond to your request within 20 working days. 

For more information about Freedom of Information requests, exceptions and timings please see the Information Commissioner’s Office Guide to Freedom of Information.

We will acknowledge and deal with your request and will only use your personal information for this purpose. All information provided is held within secure computer systems and managed in line with the requirements of UK GDPR/DPA 2018.

Download our Freedom of Information Policy for more information on the process.

What happens if I am unhappy with the response I receive or the way that the request was handled? 

If you are dissatisfied with the handling of your request, please contact the Coventry and Warwickshire Integrated Care Board (ICB) – Information Governance Team by email at cwicb.hwicb_foi@nhs.net. 

You can also refer to the Information Commissioner at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Publication Log

Please see our Freedom of Information publication log.