Accelerator Programme updates

28th May 2021:

The Accelerator programme has lived up to its name, hitting the ground running with the delivery of a high volume of procedures in the first two weeks of the programme as well as mobilising the workstreams to transform how we deliver care going forward. 

This programme runs across the whole of the Coventry and Warwickshire health and care system and is focused on rapidly trialling innovations and interventions to boost activity, which can then be scaled and adopted by others.

Some of the highlights of the past two weeks include:

Work happening at our acute trusts

  • Validating all waiting lists and clinically prioritising patients so patients with greatest need are seen and treated first. This process has been completed for current patients but will continue to happen for new patients 
  • Maximising all resources to reduce any waste, bench marking and improving ways of working
  • Putting on additional lists at the weekends to treat as many additional patients as possible to reduce waiting lists. 115 cataract operations have been done over the last two weeks.

Insourcing additional support

We know that staff have been working unbelievably hard over the past year to meet the challenges of Covid-19 and subsequently to restore services. The Accelerator programme has given us the opportunity to fund insourcing, so different external teams with specialist skills can come in to focus on and treat specific groups of patients and allow our staff to have some down time.

Over the next weeks, the initial areas which will be supported by insourcing are cataract procedures in Coventry, urology work at South Warwickshire Foundation Trust and oral surgery at George Elliot Hospital.

Outsourcing support from the Independent Sector

We have continued to work well with the Independent Sector to support patients to be treated more quickly. Long waiting orthopaedic patients are being treated at the Nuffield and the BMI in addition to some surgical and gynaecology cases. Diagnostic cancer tests and scans are being carried out on both IS sites and we will be doing additional endoscopy through the accelerator programme to further boost our capacity.

Designing new ways of working

New workstreams are being set up to help transform the way we deliver care in the future. These are focusing on improving patient care, ensuring the patient is being looked after in the right place with the correct support and what digital technology can be used to support innovative ways of treating patients. We’ll be covering these in more depth in future updates.

We’ll continue to update you on the activities happening, but if you have any questions in the meantime, please email us.

4th June 2021:

The Accelerator programme, running across Coventry and Warwickshire, is in place to trial innovations and interventions to boost activity across all of our Trusts. Staff across the system have been doing great work to support the programme and we’ve already delivered 300 additional procedures since we started.

One thing we’re focusing on is how we can help make sure patients actually make it to their appointments and reduce the “Did Not Attend” (DNA) rate across the area. Our DNA rate is 9% across the system and just reducing it by a single percent will make a big difference to how many procedures we can do.

We’re going to be launching a social media campaign to help patients know what to do if they suddenly can’t make an appointment and to encourage them to cancel in advance so that their slot can be used by someone else. We’re exploring other ways of communicating with patients about the importance of attending appointments.